Shipping & Delivery

Shipping

Total delivery time=Processing time+Shipping time.

Processing time usually takes 5-7 business days.

Special products will take 10-15 business days.

Shipping Cost:

Regular Shipping: $8.99 for an order. Free Shipping Over $109.

FedEx/Other Express Mail: $38 for an order.

Free Express Shipping Over $300

Shipping time: 

Regular Shipping :

It takes around 9 to 15 business days to the United States, 10 to 25 business days to Australia, Germany, France, and Italy.

It may take longer than 15 business days for other countries.  

Fast Shipping:

It takes around 6 to 12 business days to the United States, 10 to 25 business days to Australia, Germany, France, and Italy.

FedEx/Express shipping:

Usually, it takes around 3 to 9 business days.

Affected by Covid-19, there will be some delay in the delivery.

Tracking number provided, so you can always locate your order

Regular Shipping tracking link:  http://www.17track.net/en/

FedEx Tracking link: www.fedex.com

DHL tracking link: www.dhl.com

USPS tracking URL: www.usps.com

Delivered 

Order Successful

After you have successfully placed your order you will receive an email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.

Please pay attention: It may take 24 to 72 hours for the tracking information to be updated. If after 3 days you cannot get the tracking information of your order, please feel free to contact us for more information.

If you have any questions or advice, please contact us at:

Email address: service@dollsrock.com

Contact name: Maggie